WORKPLACE OBSERVATION
Corporations are the building blocks for communities, counties and cities. They have their own agendas and can impact these areas in minute and monumental ways. The major factor which predicates this impact is their organizational culture. Organizational culture has been defined as, "the system of shared actions, values, and beliefs that develops within an organization and guides the behavior of its members" (Schermerhorn, Hunt & Osborn, 2005). Employees are key factors which alter how corporate cultures evolve. Examples of how they can contribute might be; how staff members interact and react in their profession or what their attitude and mentality are before and after a given schedule. Regardless of the factor, there are observable aspects in all organizations which relate to culture. Bennett's Business Systems, like most middle market organizations, has four specific aspects which have greatly influenced its organizational culture.
HOW COMMUNICATION FLOWS
We are a sales and distribution company which is dependent
upon data. Information is critical to the success of our organization. How we communicate and the methods we use impact our organizational culture. The structure of our company serves as the foundation for how communication flows. We have a CEO, VP of Operations and seven department heads which make up our core management staff. Each department head has a middle manager who, among other responsibilities, asks as a liaison between the hourly employees. The flow of communication is very clear and defined. This clarity greatly eliminates any "grey area" and adds to an environment which is perceived as stable and direct. An additional observation which contributes to this ...