HIGH TURNOVER CASE ANALYSIS
Define the Problem
The high HR turnover rate is the main problem. And this problem leads to 2 problems:
1. Lowering morale among the remaining employees.
2. Wasting more company resources spent recruiting and training.
Justify the definition
There are four reasons for the problem:
1. Some new hires were unqualified and not capable of doing their job because they lacked experience, knowledge and skills.
2. Some could not identify with the company¡¯s culture and others actually disagreed with the company¡¯s culture, values, and environment.
3. Some were not satisfied with their direct line manager¡ªthe boss didn¡¯t understand their needs or how to motivate them, and many bosses had poor communication skills.
4. Some reported not getting enough respect from their manager.
The consequences of the problem are serious. If we don¡¯t take any action, these reasons will heighten the HR turnover rate gradually, and the company will encounter more and greater HR crises.
List criteria for successful solution
So, we have to solve this problem for each reason:
1. For reason 1
(1) Higher requirements for getting hired.
(2) A stricter training program for recruits.
2. For reason 2
(1) More of employees identify with our own culture.
(2) Improve working environment.
3. For reason 3 and 4
(1) Heighten satisfaction rate of employees.
(2) Improve the working relationship between ...