Ultimate responsibility for quality assurance –
Quality assurance is a very important aspect to Riordan Manufacturing. This assurance goes down through the organizational chart and affects each employee in some way. The production employee is responsible for line assembly operations to mass produce products. With this job there is a responsibility to ensure that the quality of the product is ensured. This quality assurance also affects the employees who are higher on the organizational chart.
Marcos Pinero is the Quality Manager for Riordan Manufacturing and is responsible for the quality of the products and the service that Riordan provides.
The quality manager's job description is: "Plans, coordinates and directs quality control program designed to ensure continuous production of products consistent with established standards" (University of Phoenix [Uop], 2006). The quality manager then reports to the Vice President of Operations (VPO) Mark Meitzel. The VPO is responsible for coordinating activities of operation. Meitzel aids the Chief Operating Officer in formulating and administering organization policies. The Chief Operating Officer is Hugh McCauley who is responsible for the activities of the organization in support of the "policies, goals and objectives established by the chief executive officer and the Board of Directors" University of (Phoenix [Uop], 2006). The next person responsible for the assurance of quality is the President and Chief Executive Officer Dr. Michael Riordan.
The total responsibility for the assurance of quality is up to the whole workplace. While there are managers that are solely responsible for the management of quality they require the information of employees under them to report problems. When an organization co ...