1. Title – The Path to Corporate Responsibility
2. Issue Identification –
The main issue presented in this case is that corporate social responsibility takes a lot of work, insightful leadership, a restructuring of a company’s operations, and sometimes a trigger from outside critics of your normal business practices to actually bring about an organization that is a leader in ethical business practices.
3. Facts - What are the key facts/data to be considered here?
- Businesses don’t change overnight
- There are five stages to organizational learning:
o Defensive, where the company shifts blame
o Compliance, where the company will change their practices only to the bare minimum
o Managerial, where the attitude begins to shift that the problem is long-term, and managerial changes are implemented to fit a long-term solution
o Strategic, where the companies being to realign their business methods with the insight that it will give them a competitive advantage
o And Civil, where companies take the initiative to raise awareness about societal concerns and issues to garner collective action from governments and other companies.
- There are also four stages of issue maturity which demonstrate the severity of societal issues
o Latent, where the issue is brought to attention only by activists and is not yet pertinent in the public eye
o Emerging, where political and media attention begins to bring light to the issue
o Consolidating, where business practices begin to conf ...