This site has a lot of valuable information that .Access is used throughout the center to house the operations database. In the database you can gain access to a variety of things such as the bet book, logs, hospital reference and policy information updated by the training department. The beat book is utilized when the main computer system crashes and it is necessary to hand write the job card. When the system crashes the location given by the citizen cannot be verified automatically, and the correct jurisdiction cannot be chosen electronically. By entering the address into the beat book; the correct police, fire, ambulance agency can be determined.
The Logs is where the language and long distance entry points are found. A record is kept of every long distance call made, the time and the reason for the call. The agency contracts with a outside language service to assist with getting information from callers that speak limited English. Those calls are also documented in the log to help with the verification of billing. Hospital references has space and bed availability listings within the hospital, so that the ambulance crew knows which hospital to transport patients to.
Criss-Cross is a database used solely to find residential and business addresses and phone numbers in County only. When a residence name is given without a address or vice versa; Criss-Cross is used to locate where assistance is needed. Alarm companies often call without the correct residence information or location, and fortunately using the system we are able to figure out where the alarm is at. The police use this database frequently.
In the event that the residence has a restricted phone number then the Frontier Tele ...