TELETECH CORPORATION, 1996
Raiders Dials Teletech
Wake-up Call Needed Says Investor
New York (AP)---The reclusive billionaire Victor Yossarian  has 
acquired  a   10  percent  stake   in Teletech Corporation and has
demanded two seats on the firm’s board of directors. The purchase was
revealed yesterday in  a  filing  with the Securities and Exchange
Commission,  and  separately  in  a letter to Teletech’s CEO,  Maxwell
Harper.   “The firm is misusing its  resources and  not earning an
adequate return,”  the letter said,   “The  company should abandon its
misguided  entry  into comput-ers, and  sell  the  Product and 
Systems   Segment.  Management  must   focus  on  creating  value  for
 shareholders.”   Teletech  issued  a brief statement emphasizing the 
virtues  of  a  link  between com-puter technology and
telecommunications.
TELETECH CORPORATION, 1996
Margaret Weston, Teletech’s chief financial officer, learned of
Yossarian’s letter late one eveing in early  January 1996.   Quickly 
she organized  a  team  of  lawyers  and   finance staff  to  assess 
the  threat.   Maxwell Haper, the  firm’s  CEO, scheduled a
teleconference meeting of  the  firm’s board of directors the next
afternoon.   Harper  and  Weston agreed that before the  meeting they
needed to fash-ion  a   response   to  Yossarian’s & ...