Executive Summary
"We believe at Taft that each employee contributes to the Company's growth and success, we like to think of ourselves as friendly and informal. The cornerstone of our business is our commitment to deliver quality products and services to our customers."
Company Description
Is a family owned retailer, founded in 1960 by Walter Mulcahy; the business originality started in downtown Troy under the name Mulcahy's Inc. Then in 1971 they had to relocate the business because the Federal Urban Renewal Agency was buying up the retail business buildings and demolishing them.
On August 26, 1972, Walter Mulcahy opened the first Warehouse- Showroom concept to New York State and surrounding states. This was so that the customer would be able to purchase low priced furniture and pick-it up in the same day. This would be a large warehouse to keep merchandise in stock.
Taft Furniture has increased its size from 110,000 square feet to now having 160,000 square feet with a warehouse that measures to over 50 feet tall. In addition, to the original store, Taft has expanded to opening a second warehouse in Albany and as well as a new showroom store in Saratoga Springs, New York (one hour north of Albany) with over 45,000 square feet, which was built recently, September of 2006.
In the store, Taft offers an affordable low priced, brand name furniture and bedding. Customers are allowed to special order right from the vender as well and still take advantage of the low pricing and financing packages. Taft has a fully staffed customer service department as well as a delivery department, customer service, associates, and repair division.
Strategic Focus and Plan