Executive Summary
Many businesses use various techniques and methods to improve their processes. To properly determine what solutions are needed to improve those business processes, the current process needs to be analyzed to determine its weaknesses. This process of system analysis is essential to the success of the project. In this paper we will go over the process of system analysis and apply it to a workplace project that redesigned a business process. Also we will review the success of the project by analyzing it with concepts from Business Process Re-engineering.
Introduction
Today's businesses are faced with a market that forces them into rethinking what processes they use to do business. Due to the ever changing faces of today's market and fast pace changes, businesses need to operate at very efficient level and they need the processes in place to be successful in this market. Many times this requires for the company to review and evaluate its business processes to determine its weaknesses and find solutions to the processes to increase its operational efficiency, one of the biggest challenges in today's businesses (Smith, 2001, 11).
To determine what's wrong in their process they look at system analysts to tell them what's wrong and how to fix them. Usually they will use various methods of information gathering and design techniques to evaluate the current process and from that determine the weakness and propose a solution. But, let's see example a work related project and see what information gathering technique was used to evaluate the business process and then determine if the solution taken is a success by analyzing and evaluating it using concepts from Business Process Re-engineering (BPR).
Project In Question
Our department needed ...