The Pallathur Transport Finance Company (PTFC) was formed ain 1940, just prior to Independence and had been through many challenging financial situations by adapting to the changing needs of the market and taking advantage of improved technology , labour rules and incentives provided to industry over the years. Inspite of the recent downturn in the economy the company was doing fairly well.
Thomas had been recently promoted as manager in charge of the credit service department for medium size trucks, and he felt that he was slowly but surely progressing up the ladder in the company. The various aspects of customer credit: analysis, account establishment, file maintenance and payment processing for medium size truck financing were handled in his department. When Thomas had moved into his current supervisory position five months ago Agarwal (his boss) the former head of the department was promoted to head the newly formed investment services unit. In his desire to show that show that he could take charge and make things run effectively, Thomas became a hands on manager. He made decisions took close control and worked closely and often with the employees under his charge.
Thomas could not have been happier when hew was promoted , he had been working with PTFC for the last 7 years and in this department for last 4 years as a senior executive . He had been able to develop close working relationships with the other three executives in the department. Currently there were four executives in the department. Two of these executives were relatively new, having been there less than one year on the average. Of the others Prasad had been in the department almost as long as Thomas ...