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Describe the problem
The problem is associated with upper and middle management teams and or departments. The entire management team has been contaminated and fragmented by indecisiveness among key management personal due to the lack of communication on the executive level which has either indirectly or directly negatively impacted other levels of management. Management teams seem to disregard methods for communicating ethically or in a professional manner. Further, there seems to be a lack of responsibility and accountability between several layers of management. Theses issues have potential for threatening internal and external stake holders. Presently, the mangers have little management education and their practical experience is of a dill-sergeant style leadership and the labor managers have a history for being very adversarial. There is no formal operating or procedural guidelines that management personnel use to guide their decision making or practices for interacting with staff for the purpose of completing task. In fact most have an authoritative style which negatively impact core staff.
Analyze the needs
The current state of the organizational culture is consistent with “that’s the way it has always been”. This type of attitude is causing problems within the organization from the top-down and or from the bottom up. Not entirely, but importantly, an example would be when managers or supervisor don’t follow policy or procedure, doesn’t investigate or get a root cause for an identified problem/problems occurring, and no one is held accountable for the actions in question, the attitude/attitudes and work ethics
trickle down through ...