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STRATEGIC PLANNING
BUSN 520
Sander Fernandez
Barron’s Online is a reliable source of business news, company reviews and investment information. On their website I found an article covering Fiserv, a financial services information technology company that looks promising amidst the current difficult banking situation (Barron’s Online, 2008). Fiserv has managed to remain competitive and expand its business activity while banking in general, and specifically the lending branch, is currently taking a significant hit.
“Client service is part of our genetic makeup” says the company slogan as they introduce the Fiserv 2.0, the restructuring and movement to improve the company and expand in new avenues of information technology support services (Bills, 2007).
According to their website, Fiserv was established in 1984 as a company that offered data and technology solutions for the small banks and credit unions. They have constantly expanded and grown their business in core data protection, consulting as well as payment services to become the leader today. They focus on handling the checking transactions, the new accounts opened, online payments as well as broad information technology support, providing a va ...