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Running Header: SBM SITE SERVICES ENVIRONMENTAL ANAYLYSIS
SBM Site Services Strategic Plan, Analysis, and Implementation
University of Phoenix
MBA/580
SBM Site Services Strategic Plan, Analysis, and Implementation
Executive Summary
SBM Site Services will review thee operations and achieve greater success through the development of goals, solid strategy formulation, and implementing a strategic plan. In today’s rapidly evolving business arena, it remains imperative for an organization to identify and analyze the different internal and external forces that influence its business to create and maintain a competitive advantage. SBM Site Services focuses on supporting customers with their facility’s operations needs. SBM’s primary services are janitorial, general maintenance, environmental programs, and clean room. The operations department has several key areas which need to be analyzed to improve the overall effectiveness of the Operations Department. Management staff is evaluated on five key elements, which are: strategic leadership, quality management/ customer satisfaction, innovation, teamwork and communication. The company headquarters is in McClellan, California and it has regional offices throughout the United States. This paper identifies the environments and their influence on the realization of the long-term goals to provide SBM with a solid strategic plan for continued success.
There are many key factors that are analyzed throughout the strategic plan to assist SBM in maximizing the company’s success. Three of the biggest factors on SBM business are political, social, and economic. SBM has taken many steps to deal with key factors and trends that affect the ...