In this article, the authors attempt to answer the research question of whether or not the link between an individual's organizational citizenship behavior (OCB) and the score they receive on their performance evaluation is affected in any way by gender. OCB is described by the authors as actions that are performed by individuals that go above and beyond what is expected of them as per the requirements that are listed on their job description. For the purpose of this study, the authors looked at five identifying factors of OCB. These factors include altruism, conscientiousness, courtesy, sportsmanship, and civic virtue. By conducting this study, the authors hoped to find support for three hypotheses:
1. Women will be rated as displaying more OCB than men.
2. For both women and men, level of OCB ratings and performance ratings will be positively related.
3. Although women will be rated as displaying more OCB than men, they will not receive higher performance ratings than men. (Sex Roles, 3)
A total of 109 RA's (resident advisors) from an East Coast University participated in this assessment, 55 women and 41 men. The authors state that RA's were used for this test because of the increased opportunity they have as a whole to practice OCB. To set up the test that would be given to the current RAs, former RA's were contacted via telephone. They were asked questions and given a pilot survey, which was reviewed and revised to become the final testing instrument. The survey contained 17 questions, which, after scoring, would create an OCB rating ranging from 17 (low OCB) to 85 (high OCB).
The surveys were given to the RA's during weekly meetings, with ...