Solution To Kristen's Cookie Company

1. How long will it take for you to fill a rush order?
Assuming this order is for one dozen cookies, we will need to do the following:
Activity    Resource    Cycle Time    Start Time    Finish Time
Order Entry    E-mail    0 minutes    00:00    00:00
Wash Bowl, Mix    Self    6 minutes    00:00    06:00
Fill Tray    Self    2 minutes    06:00    08:00
Prepare Oven    Roommate    1 minute    08:00    09:00
Bake    Oven    9 minutes    09:00    18:00
Remove    Roommate    0 minutes    18:00    18:00
Cool    None    5 minutes    18:00    23:00
Pack, Collect Money    Roommate    3 minutes    23:00    26:00
Therefore, the minimum time to fill an order is 26 minutes. We can illustrate the sequence of events with a Gantt chart:
 
 
2. How many orders can you fill in a night, assuming you are open four hours each night?
Here is a Gantt chart for two batches of one dozen cookies each. It doesn't take twice as long to produce two batches as it does to produce one batch, because you can start mixing the second batch without having to wait for the whole first-batch process to be completed (you can start washing out the bowl as soon as you finish filling the tray). It is possible to produce two bat ...
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