Running Head: SITUATION ANALYSIS: GLOBAL COMMUNICATIONS
Situation Analysis and Problem Statement: Global Communications
University of Phoenix
Situation Analysis and Problem Statement: Global Communications
Individuals and organizations seldom take the time and the effort to solve a problem systematically. Managers are faced with pressures to increase profits, reduce costs, and improve company growth while meeting the needs of shareholders, employees, and customers. Sometimes these decisions seem impossible because of the conflicting rights and values of the different stakeholders involved. The 9-Step Problem-Solving Model is a tool managers can use to systematically approach a problem. From the whitepaper, "Problem Solving Approach: An Example-A Life-Work Scenario", using the 9-Step approach will provide "a structured and simple approach to solving challenges, realizing opportunities, and addressing ethical dilemmas and complex situations for work and for life."
The 9-Step model will be used to analyze the Global Communications Scenario. The model will be used to identify challenges and opportunities the situation provides, taking into account all key stakeholders' perspectives, and any ethical dilemmas that might be present. A problem statement will be developed in such away that multiple possible solutions will be feasible. By realizing the opportunities and addressing challenges, a desired end state and end state goals will be developed. The situation must first be described to identify the issues and opportunities the situation may pose that will be the basis of defining the problem.
Situation Background (Step 1)
Global Communications, like many other telecommunication companies, is ...