Concept Application of Concept in the Scenario Reference to Concept in Reading
Direct Business Strategy
Since the many departments within InterClean will suffer changes with the upcoming business strategy the leadership team is implementing, it is important to keep in mind that HR will have to have a different approach or even practices for each one of them. The critical step required to link business strategy with HR system design is the careful review of role requirements. Human resource management practices that encourage team member cooperation, flexibility, and the continuous improvement of manufacturing processes (work roles required by Compaq’s assembly cells) may not be called for in all areas of the business. Customer service employees, advertising and marketing specialists, and research scientists and engineers play unique roles that may call for unique HRM solutions (Dreher & Dougherty, 2001)
Behavioral Impact of HRM Practices
Another aspect that the leadership team needs to keep in mind is how the new HR practices are and will affect the employees. For that, the HR managers need to keep a close look on how employees are taking the new practices and if there are problems to be outcome. Much of what is currently known about sound HRM practice is based on behavioral science research—research designed to evaluate the effectiveness of specific practices through the analysis of “pre/post” and correlational data. For example, the training literature includes preand posttraining intervention studies.18 Measures of job performance (or some other reasonable dependent variable, say, the amount of knowledge possessed about a particular t ...