LEVEL OF CUSTOMER SATISFACTION ACHIEVED BY ARLINGOTN ANIMAL SERVICES AND HOW TO INCREASE THE LEVEL OF SATISFACTION
PREPARED BY:
FATEMA NASREE
OCTOBER 20TH, 2006
PREPARED FOR:
DR. JACKIE WATSON
RGS 6035.E2
AMBERTON UNIVERSITY
TABLE OF CONTENTS
INTRODUCTION 3
STATEMENT OF PURPOSE 3
SIGNIFICANCE OF STUDY 3
OPERATIONAL DEFINITIONS 4
REVIEW OF LITERATURE 5
STUDY DESIGN/METHODOLOGY
CONCLUSION & RECOMMENDATIONS
INTRO ...