Referent Power
I. Topic of Inquiry
It is important for managers to understand the sources of power and influence as they must rely upon the cooperation of subordinates in order to be successful. Strong managers rely upon more than just authority they also use leadership skills and power to obtain the most productivity from their staff. According to French and Raven (1959) there are five sources of power. Referent power seems to be the most influential and the least affected by change. To quote Paul Argenti,
“Coercive power relies on the fact that people fear you, and reward power is only effective so long as people value the rewards you have to offer. Legitimate power relies on your rank in the company hierarchy, and recent events such as white-collar downsizing have shown how quickly that can change for any level of management. Expert power lasts as long as no one else knows as much as you do. Referent power is the only source that seems maintainable”. (Argenti, 2002, p.94)
Furthermore, Gilbert Fairholm states that the “authority [of managers] is often more a function of their personalities and personal charisma than it is of their official positions”. (Fairholm, 2001, p. iv) This is not to say that a manager does not require formal authority. But, as implied by Locke (2003) the combination of authority and referent power can create considerable influence on subordinates. The potential for a high level of influence sparks my desire to understand what referent power is, how it is obtained, how it affects performance and the risks associated with using it.
II. Summary of Findings
Referent Power - What is it?
Robbins & Coult ...