Introduction
Human Resource Incorporate (HRI) is a firm that provides Human Resource consulting services for different sizes and types of organizations and industries. At HRI, Human Resource Representatives (HRRs) are responsible for providing the utmost quality of consulting services. The qualifications for the HRR position are very extensive. It requires a bachelor's degree in Human Resources or a related field, a minimum of three years of Human Resources experience, Life, Accident, and Health licensure, and Professional Human Resource certification as well as the ability to travel locally about 65% of the time. A HRR is the main point of contact for HRI's clients. Whether applicants have extensive Human Resource experience or meet all job requirements, this position is not the typical Human Resources Generalist position that focuses only on the problems of one company. The HRR position is very unique, as it requires a well rounded knowledge in different aspects such as payroll, benefits, compensation, customer service, training, and sales.
Considering the significance of the HRR position to the success of HRI as well as the uniqueness of the position, the Human Resource Department (HRD) decided to investigate how the implementation of two aspects namely the recruitment source and the job preview method. Firstly the HRD wanted to measure the variance in an employee's job satisfaction and turnover rates according to the recruitment source they used. Applicants could have learned about the job informally (from a current employee) or formally (persons referred through a State employment Agency or other private agency, newspaper ad etc). Secondly the HRD wanted to see the impact of the job preview method. For this the applicants were administered to two job preview ...