Quality Control
At Scroll Technologies
For fifteen years Scroll Technologies has been a leader in the field of air conditioning and refrigeration. Quality and product innovation have given Scroll Technologies a highly respected name within this global industry. At Scroll Technologies it is the mangers and policies that govern a highly effective workforce to meet the challenges of the industry. In this paper we will examine some of the quality control measures that make Scroll Technologies such a productive company.
In 1991 Scroll technologies product was in its infancy stages. The scroll compressor with its patented scroll pump system was new, and the manufacturing of this product was unprecedented. They suffered many set backs because of the lack of control measures. It was trial and error to establish a consistent way of producing a quality product. In its first two years the company developed a bad reputation and nearly went bankrupt. They new they had a good product but the manufacturing of it was another matter. It was quickly realized that standard operating procedures were necessary if the company was to establish a place in the industry. They new they had a good product but the manufacturing of it was another matter.
The establishment of a quality control department soon came after and became standard procedure to inspect the components before they went to assembly. Money was spent and gauging machines were purchased. This proved to be a success. As the compressors were tested in the laboratory they began to show more consistent performance during a run-in period. However gauging each component prior to assembly was a time consuming process and the company was unable to meet customer demands. So an interval was set up to ...