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Problem Solution: Riordan Manufacturing
Riordan Manufacturing (RM) is a global plastics production company employing 550 individuals and projected annual earnings of $46 million. Production is divided across three plants: plastic beverage containers in Albany, Georgia; custom plastic parts in Pontiac, Michigan; and plastic fan parts in Hangzhou, China. Research and Development is conducted at corporate headquarters in San Jose, California. The company’s production plants service many vendors from diverse market areas. Riordan’s employees consist of three major demographic groups the Baby boomers, the GenXer’s, and lastly the GenYer’s. Baby Boomers are defined as “those born between 1946 and 1946 and 1964, or those who are currently 40-58 years of age” (Corp, 2004, para. 2). The GenXer’s are “defined as the generation following the baby boomers. Xers were born between 1965 and 1980” (Jochim, n.d., para. 1). Lastly the GenYer’s are defined those “born between 1981 and 1995, generation y members in America are more than 57 million strong” (OnePoint, n.d., para. 1).
These three groups have very different viewpoints on rewards and motivation, valuing everything from interesting work to larger paychecks. The company recently performed an annual employee survey that showed there was a decrease in overall job satisfaction, mainly in the areas of compensation and benefits. The senior leadership of RM is now faced with the complex task of examining the declining moral and work ethic of employees throughout the company.
The following assessment will examine a range of issues impacting Riordan’s operations. Identified issues will be used to determine business opportuni ...