Running head: PROBLEM SOLUTION: RIORDAN MANUFACTURING
Problem Solution: Riordan Manufacturing
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University of Phoenix
Problem Solution: Riordan Manufacturing
Riordan Manufacturing is a global plastics producer employing 550 people with projected annual earnings of $46 million. However, Riordan is facing many challenges such as declining profits, increased employee turnover, and low morale of employees. In response to these changes Riordan has made changes to their marketing, manufacturing and sales strategies. After a survey was conducted, results showed employees were unhappy and lacked motivation due to poor training and development, pay scales, and company benefits. Riordan has benchmarked several issues and outcomes to provide their employees with alternative training skills and a competitive pay system. Enhancing benefits, compensation, and the restructuring of motivational strategies will strengthen productivity, performance, retention, and overall motivation (University of Phoenix, 2009). This purpose of this paper is to provide a Nine-Step Problem Solving model involving Riordan Manufacturing.
Situation Analysis
Issue and Opportunity Identification
Riordan felt the need to implement a new business strategy which did not make the employees feel inclusive. This non-inclusiveness created tension and a decrease in the motivation and performance of the employees. “Employees should exhibit more effort when they believe they will receive valued rewards for tasks accomplished” (Kreitner & Kinicki, 2003, p. 301). The employees have become frustrated due to the lack of recognition of accomplishments. Now is the time for Riordan to provide their employees with the proper compen ...