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DISCUSSION
Definition of Leadership
Leadership is defined as the ability to influence group members so as to help achieve the goals of the group (Stephen, 2004). Leaders can emerge from within a group as well as by formal appointment to lead a group. It is important for all managers to establish themselves as leaders (Shami & Lau, 2000). Consequently it must be noted that all leaders do not necessarily have to be a manager (Senior, 1997). To be a leader, one must have the ability to cause other persons to move in the direction that a leader want them to go.
Importance of Leadership
Organizations need strong leadership and strong management for optimum effectiveness (Robbins et al 2004). Excellent leadership leads to higher productivity, foster better relationship and resolve problems faster and easier. As represented in Jack Welch's "4E's" of leadership development model: energy, energizes, edge and execute, a leader is important to provide vision, motivation and attaining of goals with the followers (Jeffrey, 2005).
Qualities of An Effective Leader
An effective leader possessed qualities such as openness, encouragement, appreciation, forgiveness and understanding (Dale, 1997). A leader wants people to be truthful even when it is unpleasant to hear, there is no hidden agenda. People expect encouragement from leaders as it helps to build stronger relationships and makes one felt appreciated. Failure to recognize the importance of employee leads to employee dissatisfaction. (Kenneth, 2003). According to John (1999), top traits of an effective leader includes character, charisma, commitment, communication, competence, courage, discernment, focus, generosity, initiative, listening, passion, ...