Organizational Culture & Leadership
"Some are born great,
some achieve greatness,
and some have greatness thrust upon 'em"
Shakespeare, Twelfth Night
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? Culture a phenomenon that surrounds us all.
? Culture helps us understand how it is created, embedded, developed, manipulated, managed, and changed.
? Culture defines leadership.
? Understand the culture to understand the organization.
Defining Organizational Culture
? Culture is customs and rights.
? Good managers must work from a more anthropological model.
? Each org has its own way and an outsider brings his/her baggage as observer.
? Understand new environment and culture before change or observation can be made.
1. Observe behavior: language, customs, traditions
2. Groups norms: standards and values
3. Espoused values: published, publicly announced values.
4. Formal Philosophy: mission
5. Rules of the Game: rules to all in org
6. Climate: climate of group in interaction
7. Embedded skills:
8. Habits of thinking, acting, paradigms: Shared knowledge for socialization.
9. Shared meanings of the group
10. Metaphors or symbols:
? Culture: norms, values, behavior patterns, rituals, traditions.
? Culture implies structural stability and Patterning and integration.
? Culture is the accumulated shared learning from shared history.
? 2 problems all groups must deal with:
1. survival, growth, and adaptation in environment
2. internal integration that permits func ...