LEADERSHIP AND CHANGE:
Management and leadership are viewed as two different perspectives in the business environment. As described by Dr. Warren Bennis ‘Managers are people who do things right, while leaders are people who do the right thing’, this means that managers do things by the set rules and follow company policy, while leaders follow their own intuition, which may in turn be of more benefit to the company.
Reviewing this chapter as whole, I noticed that there is no fixed approach mentioned towards a leadership style, rather it suggests that range of different leadership style must be adapted based on the situation. Furthermore, I found out that this chapter lacked some useful information which should have been discussed e.g. it did not emphasis much about leadership styles and strategies in a service industry. However, some distinctive traits successful leader must have were highlighted such as good interpersonal skills, sociability and dominance. Some philosophers believe that leaders are born as a leader which perhaps I don’t really agree to, not all successful leaders were born as a leader. Leadership style can however be adapted in response to situation and needs of the business environment.
Apart from reading chapter 6, I did some research from other resources to find out more about change management, Change is constant in today’s business world as Charles Darwin quotes, “It is not the strongest of the species that survives, neither the most intelligent, but rather the one most responsive to change”. Changes are often brought about by the top level management (i.e. leaders, managers, shareholders). Managing change or undergoing change situation is often a very difficult phase for most of the people. I would relate my ...