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Leadership and Organizational Change Concepts Worksheet
LaWanda Jones
University of Phoenix
Lorinzo Foxworth, MA
August 2, 2007
Leadership and Organizational Change Concepts Worksheet
Concept Application of Concept in the Scenario or Simulation Reference to Concept in Reading
Practical Applications of Goal Setting
With business barely surviving the CEO of Intersect Investment Company, Francis Jeffers has implemented a new vision: The CEO would like to "provide a broad set of products and services to consumer and small business customers using a model of customer intimacy that will build long-term relationships based on trust and value to the customer."
The above statement is similar to the simulation where this author has been assigned the task of providing the information necessary to optimize flexibility, promote innovation, and sustain change. This is going to be needed within Intersect Investment Company to be successful with its new vision (Building a Culture for Sustaining Change). To be effective, the CEO-board chair relationship depends on both partners being clear about their respective roles and responsibilities, trust, ongoing communication and honesty. It also requires willingness to tolerate different points of view (Totten & Orlikoff, 2007). This statement relates to how Jeffers is going to have to relate with the new Executive Vice President of Marketing and Sales to be successful with his new vision
Vroom's Expectancy Theory in Action Jeffers had to replace the previous Executive Vice President of Marketing and Sales because he did not support the n ...