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Organizational Behavior Terminology and Concepts Paper
As the workforce continues to grow it is becoming more apparent that organizational behavior plays a big role in today's society. With the use of organizational behavior, managers can better aid their companies in obtaining there goals. Along with Organizational behavior there are several other key terminologies and concepts that are important to not only to understand but also to implement in the workforce. This paper will not only describe the key terminology and concepts but will also give examples as to how they are used within a company.
"Organizational Behavior is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives" (Clark, 1998). At Mobil 1 Lube Express the management team reviews each employee's behavior. This helps management guide employee's to achieve success within their performance.
"Organizational culture can loosely be defined as the shared assumptions, beliefs, and "normal behaviors" (norms) of a group. These are powerful influences on the way people live and act, and they define what is "normal" and how to sanction those who are not "normal." To a large degree, what we do is determined by our culture" (Zatz, 1994). Mobile 1 Lube Express has a very unique organizational culture. As an organization the goal is to provid ...