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AcuScan, Inc. Case Study
Tiffany Dean
GEN 480- Capstone
Bill Barker
December 12, 2005
AcuScan, Inc. Case Study
Introduction
The University of Phoenix implores the use of Case Studies to provide real world experience to students. The AcuScan, Inc. case study tests the students¡¦ critical thinking skills and their ability to evaluate assumptions and soundness of arguments, recognize the difference between logical and emotional responses, identify fallacious analysis and problems, create alternative solutions to the identified problems and select the most optimal solution, and lastly, predict the outcome of the selected solution. Students demonstrate these skills in two-parts, an analysis of the AcuScan company problem and an executive summary for the CEO.
Part One-Analysis
Describe all assumptions seen in any documents provided by each individual.
Kelly Thomas the Senior Engineer of Product Development makes several assumptions. Kelly assumes the modifications proposed by Pat Lambert cannot be completed by August, the programmers will not have time to develop and test the product due to staff reductions from the previous year, and if complete, the product will not meet the previous iScanner quality. Kelly further makes assumptions about Pat including, Pat is not aware of the need for quality control, Pat is inexperienced with the iScanner product and lacks the required technological background, and Pat attempted to undercut Kelly by communicating directly to his staff.
Pat Lambert the new Director of Marketing also makes several assumptions. Pat assumes that the modifications proposed are simple additions to the current iScanner product, such modifications ...