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TABLE OF CONTENTS
CHAPTER 1: THE PROBLEM DEFINED ????..???????????.. 6
Background Statement ..????????????????.???.... 6
Purpose of the Study..?????????????????????...8
Research Questions ??????????????????????.9
Definition of Terms ???????????????????????9
Limitations of Study ?????????????????????.....10
CHAPTER 2: LITERATURE REVIEW????????????????..?.11
Introduction ???????????????????????.?..?11
Why India? ??????????????????????????14
Identification of Functions to Outsource ?????????????..14
Economic Impact ???????????????????????.18
Advantages and Disadvantages ?????????..???????.19
Current Off-shoring Political Climate ?????????..???...?..20
CHAPTER 3: METHODOLOGY ??????????????????..? 23
Data Collection Method .????????????????.??.?. 23
Data Analysis Method ..?????????????????..???24
CHAPTER 4: DATA ANALYSIS ?????????????????..?? 25
Introduction????????????????????????..?25
Opportunity Identification Process ?????????????.?? 27
Financial Impact ??????????????????????.?39
CHAPTER 5: SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS ?42
Summary ??????????????????????????.42
Conclusions ?????????????????????????44
Recommendations ??????????????????????45
REFERENCES ??????????????????????????..47
LIST OF FIGURES
Figure &n ...