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Office Automation and Group Collaboration
University of Phoenix
Vivien Lewis
CIS319
September 29, 2008
As technology advances and corporations expand nationally and globally the need for office automation and group collaboration software has become a necessity to stay connected. Office automation refers to computers and other office machinery that uses networking applications to enhance work efficiency and performance and the sharing of information for day to day operations. Group collaboration or “groupware” allows multiple users of this collaborative software to work together to achieve a common goal. E-mail and texting are just two small examples of group collaboration.
University of Pittsburgh Medical Centers or UPMC is an organization of multiple hospitals and outpatient facilities throughout Pennsylvania, the Middle East and Europe. Supporting an organization of such a great magnitude requires a massive information technology infrastructure. UPMC maintains an internal network and uses a variety of office automation equipment and collaboration software. Microsoft Office is the main software package used for all of its many features like Word, Excel, Power Point and Outlook. Microsoft Outlook is the main system for e-mail, calendar reminders and personal information management. Some employees are given access to manage supervisor’s calendars and messaging services as well. This helps to keep managers and supervisors connected and on the same page and will send reminders out to prevent missed meetings. Word is used to create letters, documents and memos. Excel is used for spreadsheets that track research data and formula programs have ...