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How to Measure Success: Uncovering The Secrets Of Effective Metrics
By: Dave Trimble
Senior Partner, ProSci
"Businesses that succeed and make money constantly assess themselves and improve in all dimensions of their business; metrics are the cornerstone of their assessment, and the foundation for any business improvement."
". . . measuring the success of a reengineering effort is a problem. More than half (54 percent) of the executives said they have no consistent, reliable way of measuring the reengineering benefits." CFO Magazine, May 1995. Successful metrics will help you avoid this problem.
"How's it going?"
How many times have you been asked that question about your business? How do you answer that question fully and completely ?
Most of us can answer the question in terms of our current financial results, BUT ... is that a complete answer? Or just a partial or superficial response? And does our answer support the future plans for our business?
Just being able to answer the question is important. It means that you, in fact, do know how well you're doing, and where your company is headed. Businesses that succeed and make money constantly assess themselves and improve in all dimensions of their business; metrics are the cornerstone of their assessment, and the foundation for any business improvement.
On the converse, if you can't answer the question, that may be a precursor to dark times ahead for you and your business. This article uncovers the secrets behind SMART metrics that will produce results for your business.
What is a Metric?
A metric is nothing more than a standard measure to assess your performance in a particular area. Metrics are at the heart of a good, cu ...