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1.0 INTRODUCTION
Motivation is still the one thing that makes people productive in their jobs. It is necessary for a manager to motivate staff since unmotivated employees could cost you your business. More concretely, when workers are not inspired, you are apt to see complacency, declining morale and discouragement, reduction in productivity, increased absenteeism which will eventually result in an organisation losing potential employees.
Employees need that something extra, however small to feed their esteem and self-worth, so they can get up tomorrow and do the job in hand with enthusiasm and confidence. Motivated employees embrace corporate goals and objectives, enhance performance and increase productivity.
This paper attempts to use the Content and Process theories of motivation to implement policies and procedures to increase employee motivation and productivity in the workplace.
2.0 WHAT IS MOTIVATION?
Motivation is the force that makes us do things: this is a result of our individual needs being satisfied (or met) so that we have inspiration to complete the task. These needs vary from person to person as everybody has their individual needs to motivate themselves. Depending on how motivated we are, it may further determine the effort we put into our work and therefore increase the standard of the output.
3.0 THE IMPORTANCE OF MOTIVATION
Motivation can have an effect on the output of a business and concerns both quantity and quality. For example, in the grocery business, customers expect a certain level of friendliness and service from employees for a pleasant shopping experience. Unmotivated employees who do not follow store service procedures can co ...