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Elevating Performance through Motivation, Ethics, and Conflict Management Paper
Learning Team A
University of Phoenix
Introduction
The United Parcel Service (UPS) is a company that is successful and has been flourishing for years. UPS is an organization that is number one in the field of package delivery. UPS is partially successful because of the way the organization motivates employees, resolves conflict and practices good ethics. In this paper, one will learn how UPS applies motivational principles when it affects the area of growth, achievement and satisfaction. In addition, one will learn how UPS enforces, monitors, and trains an effective code of ethics program. Furthermore, this paper will address how UPS handles indirect and direct conflict. Lastly this paper, will explain how these said subjects when practiced correctly can help an organization’s performance and overall success. With this knowledge, one will then have the information needed to manage and lead a successful and prospering organization
Jim’s Part
The Dispute Resolution Journal (2005) reported that conflict not only happens in marriages and family relationships, but also in team settings, which involve important tasks to be accomplished. The journal further reported that one of the main reasons conflict occurs is because certain team members may lack commitment. A lack of commitment is a problem many people struggle with, but a team can still be successful if they have a team member with this fault. Another main issue that can arise within a group occurs when a team member believes that his or her thoughts an ...