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Axia College Material
Appendix G
Week Three Check Point
Scenario: Congratulations! You recently signed on as the Vice President of Human Resources at Auction-Off.com, a start-up company that provides appraisals and auctions of antiques and other items, all entirely online.
The company has hired 75 employees, including appraisers, Web developers, network engineers, accounting staff, and also sales, marketing, human resources, client services, and technical support teams. Auction-Off.com selected employees who are action-oriented, innovative, adaptive, extroverted, and demonstrate occupational expertise.
The Auction-Off.com mission and goals are:
Mission
Our mission is to use the Internet to provide accurate appraisals and competitive auctions to a global market and consistently deliver quick, customer-centered results.
Goals
• Implement a Web-based appraisal and auction site that our customers will want to use.
• Maintain responsive and friendly customer service options that will encourage repeat business.
• Promote Auction-Off.com within existing auction and antique markets in a way that compliments traditional auction businesses.
• Create a management structure that supports profitable achievement of the mission and employee success.
The company has a small budget for employee programs, and operates in a very informal and fast-paced fashion. Auction-Off.com has asked you to design their employee involvement and recognition programs.
Employ ...