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Contents
1 Introduction……………………………………………………………………………………….2
2 How M&S does business: “Plan A”……………………………………………………………...2
3 M&S performance………………...………………………………………………………………3
3.1 Group operating profits………………………………………………………………………3
3.2 Food market performance……………………………………………………………………4
4 Three C’s…………………………………………………………………………………………..5
4.1 Customers……………………………………………………………………………………...6
4.2 Competitors……………………………………………………………………………………7
4.2.1 Competitors Analysis Framework……………………………………………………….8
4.2.2 Competitor’s Current Strategy ………………………………………………………….9
4.2.3 Competitor’s objectives …………………………………………………………………10
4.2.4 Competitor’s assumptions………………………………………………………………11
4.2.5 Competitor’s resources and capabilities……………………………………………….12
4.2.6 New Entry………………………………………………………………………………...13
4.3 Corporation…………………………………………………………………………………..14
5 Internationalization……………………………………………………………………………...15
5.1 Mode of Entry ………………………………………………………………………………16
5.2 Food Internationalisation…………………………………………………………………...16
6 Conclusion………………………………………………………………………………………..17
7 References………………………………………………………………………………………..18
1 Introduction
Marks and Spencer is one of the most iconic and widely recognized British chain store in the UK with over 600 shops located throughout the country and 240 worldwide including over 219 franchise businesses, operating in 34 countries with a relatively high concentration in Turkey and Greece. Its business includes food groceries, clothing retail and home products generally all sold in the same shop, although during the last two years there was a large diffusion of simply food stores. The company employee over 75.000 people ...