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Lewis and Lewis, P.C Accounting Firm
Lewis & Lewis, P.C. is a small, Jackson-based accounting firm that
employs thirty-five people and was founded by Phil Willis in 1968. It exhibits
many interesting aspects of organizational behavior, which we will examine below
from several perspectives. After examining the company's current policies and
practices, we will evaluate its status in the transition from the "old" to the
"new" model of organization, and recommend some changes that may improve the way
Lewis & Lewis operates.
From a Strategic Perspective
Physical Description
Lewis & Lewis, P.C. is located in a quiet suburb of Jackson, Michigan.
It is a forty-five minute drive from Lansing. The two-storied building is built
on a slightly elevated hill with spacious parking lots in the back and to one
side. The outer walls are of a pleasant beige brick which is in keeping with
the calm atmosphere of the community and of the landscape. Right in front of
the building there are columns and the large main entrance is toward the rear
off the parking lot.
The appearance of the building is well harmonized with the surroundings.
However, it gives guests the impression of dignity and openness.
Directly inside the main entrance to Lewis & Lewis is a small but
welcoming lobby, with a natural stone floor, stylish but difficult to walk on in
heels. There is a narrow open closet for guests to hang their coats, and several
chairs arranged around a table on which are placed the company newsletter and
other publications. The receptionist's desk is facing the entrance door, and
behind it sits a frie ...