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Information Management, Knowledge Management, and Organizations – a Case Study
TUI UNIVERSITY
MP Magee
ITM501
Information Technology Management
Watkins, PhD
Dean of the Colleges of Business Administration and Information Systems
Touro University International (TUI).
21 July 2008
Submitted: 14 SEP 2008
The relationship between organizational learning and organizational knowledge and the affect knowledge management has on both is at once undeveloped and immature-in its basis and orientation to organizations-as it is in another instance burgeoning and unknown. Carl Sagan the great physicist and astronomer was accustomed to saying about the universe as comprising “Billions and billions, and billions of stars”; as much may be said of the field of knowledge management with respect to its breadth and depth. Studies and the assembled base of research captured in and by the sampling of articles this paper will use to support this discussion of these three daunting, yet weighty entry points give the assembled body of academe and student reason for pause as well as concern. Pause because just as the era of Sagan’s Astronomy exposed the viewing public of the vastness of the universe so too is today’s corporate executive, government leader, and IT/IS/IM subject matter expert (SME) in awe of the rapid pace of change-and unknown horizons-of the future of knowledge and learning, and, the complex management required by both: knowledge and learning. Equally interesting (as well as daunting and disturbing) is the obvious concern-and confusion-from the reviewed authors and experts as to what is really known and understood about organizational learning, knowledge, and the ...