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EXECUTIVE SUMMARY
The Problem
The case here discusses the difficulties companies come across in dealing with the pressure groups especially the strong ones like PETA (People for The Ethical Treatment of Animals). Today major concerns for a company are not just about dealing with strong competition but also these social groups which mount extreme pressure on the company until it relents. The main issues that surfaced in this case are-
1. How to effectively deal with pressure groups.
2. How to effectively communicate your position on social issues.
3. How to cultivate a good corporate reputation in the masses and not just pass off as a profit making entity.
Important Aspects
Here there is no single solution that will solve the problem. Several steps will have to be taken by the company in order to resolve the current situation and regain its good corporate image. The important aspects that company needs to consider are:
1. Effective communication: The company needs to effectively convey its policies not only on issues regarding core business but also on important social issues linked directly or indirectly to its business.
2. Operating in challenging social legal environments: Social legal environment refers to laws, social agencies, pressure groups etc. Company should respond to these external forces and try to pacify their concerns. In today's time the company can no longer afford to ignore them.
3. Good corporate image: Today marketing concept has expanded to include society with customer. The job is not just o satisfy the customer but to also ...