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INTRODUCTION
A management information system (MIS) provides information to managers at all positions?to support them in making timely, important decisions for planning, leading, and managing the procedures for which they are responsible. Managers can use an MIS to help them with project planning, controlling inventory, program implementation, and decision-making.
K-Mart is a mass merchandising company that serves America with over 1400 K-Mart and K-Mart Super Centers. K-Mart can be found within 49 states in America, Puerto Rico and the Virgin Islands. K-Mart employs over 133,000 individuals nationwide and provides a variety of services in each of their stores. Many of their locations provide pharmacy services as well as food services. Some of the popular food services offered include Little Caesar's pizza. Other services that can be found at K-Mart include one-hour photo centers, picture maker services, and portrait studios.
Depending on the type of K-Mart store they range in size from 80,000 to 190,000 square feet. In relation to the size of the store a K-Mart could keep between 60,000 to 150,000 stock-keeping units (SKU). Some centers are open and available 24 hours a day seven days a week while others keep normal business hours.
K-Mart has a history of disappointing their customers by not having what they want. A lot of the issues that have caused problems with their customer loyalty come from lack of stock and service. Customers that have a history with shopping at K-Mart get very discouraged when they shop K-Mart because the items that are on sale tend not to be in the store. The oth ...