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Q&A: Microsoft Realigns Customer Service Organization to Build Closer Ties with Customers, Partners
General Manager Todd Parsons discusses how Microsoft's Customer Service organization is introducing new technologies, programs and resources to help deliver a more satisfying experience for customers and industry partners worldwide.
Related Links
Feature Stories:
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Q&A: Microsoft Standardizes Support Lifecycle - Oct. 15, 2002
Press Releases:
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Microsoft Expands Commitment to Customer Satisfaction With Enhanced Support Life-Cycle Policy for Business and D ...