Inter-Clean Benchmarking
Abstract
InterClean, Inc. is a major player in the cleaning and sanitation industry. After a recent merger with a top competitor, EnvironTech, the company must undergo an intensive change management transition. Through research analysis of three other companies, the following is a summarization of solutions InterClean Human Resources may consider during this ordeal.
InterClean Benchmarking
In today's global and technological market environment, change is constant. As a result, businesses around the world are finding ways to sustain competitive advantage. Instead of just focusing on financial, strategic, and technological capabilities, emphasis shifts now to a company's ability to effectively manage people through "organizational capabilities," which relates to hiring and retaining competent employees and developing those competencies through effective human resource practices. (Dreher & Dougherty, 2001) More and more organizations and senior executives are saying human-capital management is critical and Human Resources should play a major role in improving it. (Lawler, 2005)
In the current problem scenario we are analyzing, InterClean, Incorporated, a major player in the cleaning and sanitation industry, will undergo an intensive change management transition. InterClean's Human Resources is assigned to plan strategic organizational changes necessary to accommodate the development of full-service solutions packages within three to six months. As InterClean aligns organizational change around the new solutions- based vision, sales and marketing will experience a change management transition, especially after the acquisition of a domestic competitor, EnviroTech. This task will not be easy for HR ...