EXECUTIVE SUMMARY
The purpose of this case study is to outline the issues which Intel faced, when it initiated assembly operations at its Costa Rica plant. Intel is the world’s largest manufacturer of semiconductors, which are used in computers. Intel’s mission is to be the pioneer building block supplier to the worldwide Internet economy. Intel’s core market segments are designing and manufacturing microprocessors for desktop, laptop and high performance servers; it also supports networking and wireless technology to its microprocessor architecture, it also focuses on new growth industries in Internet and Computer field. Intel has several assembly and testing plants all over the world, and its existing assembly and test factories in Malaysia and Philippines had already proved its success. The primary objective to goes worldwide is to achieve the cheap labors and the urge to diversify the company’s culture. Intel’s work culture quit different from others in market, it gives more important to customer orientation, discipline, result orientation, risk taking, quality and a great place to work and get reward for talents. These principles consist of effective meetings, decision-making, constructive confrontation, structured problem solving, and operational excellence. Most of the times employees are based on these principles, but some values, especially result orientation, discipline, and quality, are given more influence able.
In this project, Intel was in a situation little bit different from its previous overseas projects, it had very short period of time to set up the test and assembly plant in Costa Rica, furthermore in this short period of time, Intel had a responsibility to hire new employees and train them for their work culture, it consist of many trai ...