10:39, Thursday, June 5, 2025

Impact Of Passenger Services In Ethiopian Airlines Market

TABLE OF CONTENTS

          Contents                                    Page No.

Chapter I??????????????????????????????1
1.  Introduction     1
     1.1 The need for the study     3
    1.2 Significance of the study     4
    1.3 Statement of the problem     4
    1.4 Hypothesis     5
    1.5 Objectives of the study     5
    1.6 Scope of the study     6
    1.7 Methodology     6
    1.8 Tools of analysis     7
    1.9 Organization of the study     7
Chapter II?????????????????????????????..8
2.  Review of related literature     8
    2.1 Customers     8
          2.1.1 Types of customers     9
          2.1.2 Types of offers made to customers     9
    2.2 Service Marketing    10
          2.2.1 Service standards    10
          2.2.2 Service objectives & standards    11
          2.2.3 Setting the strategy    11
          2.2.4 Consisten ...
Word (s) : 12386
Pages (s) : 50
View (s) : 627
Rank : 0
   
Report this paper
Please login to view the full paper

Recent Topics

New Entries

Most Recent Request

Join Now