Table of Contents
Acknowledgements 3
Introduction 4
Part 1 5
1. Operations Division 5
1.1 Unqualified practice of training 5
1.2 Team work relies on Performance-based-bonuses. 5
1.3 Issues within and between teams 6
2. Support Services Division 6
2.1 Lack of employees’ participation 6
3. Information Technology Services Division 7
3.1 Informal atmosphere leads to disorganized tasks 7
3.2 Formal system lead to rigid behaviour of employees 7
4. Marketing & Sales Division 8
4.1 Inapplicable method of recruitment & selection 8
4.2 Lack of training and development 9
Conclusions 9
Proposal for a Recommendation on Training and Developing Staff in Gateaway Engineering Limited 10
1. Introduction 10
2. Proposed recommendation for each division 11
2.1 Operations Division 11
2.2 Support Services Division 12
2.3 IT Services Division 12
2.4 Marketing & Sales Division 14
3. Case Study Examples: Learning is Business at Nokia 15
Refe ...