TABLE OF CONTENTS
APPROACH 2
DEFINING HUMAN RESOURCE MANAGEMENT 3
FUNCTIONS OF HUMAN RESOURCE MANAGEMENT 4
Human Resource Planning 6
Recruitment and Selection 7
Training 8
Job Evaluation 8
Job Analysis 10
Role Analysis 10
Immense growth of hospitality industry with shortage of skilled labour 13
Workplace Diversity 15
Managing workforce diversity 17
MULTI – GENERATIONAL CHALLENGES AND HR APPROACH 19
ATTRITION OR EMPLOYEE TURNOVER 23
Organizational commitment 25
COST OF EMPLOYEE TURNOVER 28
STRATEGIES FOR COMPETITIVE BENEFITS, COMPENSATION WITH FLEXIBILITY AND MOTIVATION 38
An overview of different type of Incentive programs followed by H.R 42
Effectiveness of incentive programs 47
The CANE Model 50
LEGAL CONSTRAINS 52
BIBLIOGRAPHY 57
TABLE OF FIGURES
FIGURE -1………………………………………………………………………….5
FIGURE-2………………………………………………………………………….13
FIGURE-3………………………………………………………………………….21
FIGURE-4………………………………………………………………………….33
FIGURE -5…………………………………………………………………………45
APPROACH
The author would like to begin the research by showcasing the importance of Human Resource in today’s Hospitality industry (H.R). Author would give a brief about several functions performed by Human Resource in hotel sector which in turn is linked to the success of the organization. Adding on to ...