Case Study: Hewlett-Packard
   1.
      Problem Definition
         1.
            Primary Business – Technology Firm
               1.
                  Imaging and Printing Group (IPG)
                     1.
                        Products: Printers and inks
                     2.
                        Revenue: 30% of total
               2.
                  Personal Systems Group (PSG)
                     1.
                        Products: Desktop PCs, notebooks, servers, flat-screen TVs
                     2.
&n ...