Harley-Davidson Case Study

Tangible & Intangible Resource Analysis
A full appraisal of the tangible and intangible resources can be found in Appendix D.  Table 5, below, summarises this analysis.
TABLE 5  TANGIBLE AND INTANGIBLE RESOURCE ANALYSIS
Resource    Strengths    Weaknesses
Tangible Financial Resources    Currently Financially sound    Small compared to competitors: limited ability to invest in new areas
Tangible Physical resources    Good plant and operations in the US.      Probably less efficient than competitors; no assets outside US
Intangible Technological resources    Only strength is an agreement with Porsche    Very weak technologically; no record/reputation technologically
Intangible Reputation resources    Very strong brand in the US    Brand of some but limited value outside the US
Human Resources    Extremely loyal and valuable workforce, who themselves strengthen the brand    No or weak abilities in marketing and manufacture in other countries
In conclusion, this analysis highlights …..
Value Chain Analysis
A full description of the Value chain analysis can be found in Appendix E.  Figure 2 summarises this analysis.
Firm Infrastructure:  Good senior management has transformed the firm, but it remains small compared to global competitors    Margin:  Adequate but possibly insuff-icient for financing  major new model, technology or mar-ket development
HRM:  Excellent, but no skills or abilities outside the US    
Tech Development:  Very Weak, so the brand relies on its lack of tec ...
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