Gap Analysis: Global Communications
Problem solving is a process. The process has to be carried out in steps in order to come to a sufficient resolution. This analysis demonstrates multiple issues and opportunities. The issues; however, not the problem they exists. Issues have to be assessed to make critical decisions. This analysis reveals the situation, end-state vision, and gap analysis and end-state goals. Tables 1, 2 and 3 serve as a tool to guideline the scenario. These issues may have been there from the start, but only realized when tragedy arose to demand immediate attention.
Following the 9 step process to problem solving, many issues are prevalent in the Global Communication's scenario. Framing the right problem can be difficult if one is viewing at face value. Some of the issues were not as obvious; however, upon conclusion three issues stand in the forefront. Organizational Communication, Ethics and values, and conflicts in negotiations are prevalent.
Situation Analysis
Issue and Opportunity Identification
There a many issues going on at Global Communications since its senior team's plans for outsourcing was approved by the board. Global Communication is experiencing industry wide issue of economic pressures. Industry competition has driven Global Communications to take a much more aggressive approach to the company's profitability. Three years ago Global Communication's stock traded at $28 per share, today the stock is valued at $11, more than 50 % depreciation. Stockholders doubt Global Communication's ability to pull itself out of this dilemma and advance to the forefront of the industry.
To combat this economic dilemma, Global Communications ha ...