Global Communications

Global Communications Corporation
 
Problem Solution: Global Communications Corporation
Global Communications faces a situation that is not unlike many companies face and certainly in the telecommunications industry.  In a three year period, Global has seen its stock fall by more than 50% while the competition has become fiercer and more diverse.  Global is faced with the challenge of determining the most pressing issues as well as pin pointing the solutions to each of these issues.  No matter the solutions, Global has been run as a company that takes care of its employees and the prospect of any decision affecting the status of employment and/or pay and thus losing morale is very real.
In order to truly approach these issues with the intent of solving it adequately, Global must analyze the issues at hand to make for certain it has the correct problems being addressed.  Only at this point can Global define its problem, find its desired goals and start to find solutions.  Once this is done, the implementation of the solutions will go into effect and the desired outcomes will begin to be realized.  First, though, the situation background must be explained before the problems and the solutions can be proposed.
Situation Background (Step 1)
The situation that Global is facing has been recognized, but the exact issues that are relevant to the situation have not.  On the surface, there are many problems that seem evident, but in reality, the root causes of its situation may not be as crystal clear as one might think. The importance is that Global take a step back and truly analyzes its predicament.  The necessity lies not in looking into the past as much as looking at the present and determining Global's best pat ...
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