Problem Solution: Global Communications
Global Communications has the opportunity to provide broadband wireless to local customers plus they have realized a significant avenue to take to cut costs. Both of these together will help them to become a truly global company.
The workers and the company have had a good relationship in the past. Recently, the workers conceded benefits in order for the company to cut costs. Now the company has a new plan. Issues have arisen during their employment of their new found strategy. Workers and the union are not happy with the decision to outsource jobs overseas. The plan is in the final stages of implementation and not all the stakeholders were involved in the process.
The issues that have arisen from these opportunities are the possibility of ruining employee relations, alienating the union, bad public relations and possible legal ramifications.
Situation Analysis
Issue and Opportunity Identification
The first opportunity for Global Communications I realized was in the realm of communication. Upon realizing that their company needed to make some changes, they undertook a process that to correct their path without getting feedback and input from all relevant stakeholders. “There's a real dilemma in public companies, where investor communication is a priority and employees hear about a merger or reorganization on their car radio while commuting to work. Once fear and insecurity are heightened, you waste a lot of time getting back to a place of order, understanding and productivity” (Fenson, 2000). Their plan was flawed from the start in this perspective.
Another issue leadership fell short on was maximizing in its decision-ma ...